Samsung A 10 can't connect WiFi

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SabrinaF
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Joined: Mon Oct 12, 2020 10:55 am
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#1

I'm using Samsung A 10 smartphone and recently, I got a problem. My device stopped connect to WiFi but works with mobile data. Is this a hardware issue or software issue? how can I fix this?
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SabrinaF
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Posts: 12
Joined: Mon Oct 12, 2020 10:55 am
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#2

Update: I got the issue solved after performing Network Setting Reset. Hope this will be useful to someone else
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playwell
Posts: 3
Joined: Tue Nov 21, 2023 7:13 pm
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#3

It seems like a software issue since your phone works with mobile data. Try restarting your phone, forget and reconnect to the WiFi, or reset network settings. If the issue persists, it might be worth contacting Samsung support for further assistance.
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playwell
Posts: 3
Joined: Tue Nov 21, 2023 7:13 pm
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#4

i hope your problem got solved by updating your software
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playwell
Posts: 3
Joined: Tue Nov 21, 2023 7:13 pm
Answers: 0

#5

did my last comment helped anyone online? if it did do let me know thanks you.
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